This Personal Data Protection Notice (“Notice”) describes how Setapak Heights Development Sdn Bhd (“the Company”) uses and protects your Personal Data and/or any other information given by you to the Group. For the purposes herein:-

(i) “the Group” means the Company and its subsidiaries, associated and related companies; and

(ii) “Personal Data” means information about you, including but not limited to your name, gender, identification card number, passport number, address, telephone number, email address, date of birth, credit cards details, race, ethnic origin, nationality, marital status, details of children, occupation, income range, employer, types of loans applied for in relation to the purchase of property, any information which you have provided to the Group in registration or purchase forms and/or any information about you that has been or may be collected, stored, used and processed by the Group from time to time.

In the event of any conflict between the English and other language versions, the English version shall prevail. The Group shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Group’s website (“Website”) at the following link: [insert link]. By continuing to communicate with the Group or by continuing to use the Group’s services following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.

  1. Collection of Personal Data

    • In addition to the Personal Data you provide to the Group directly, the Group may also collect your Personal Data from a variety of sources, including without limitation when you register your interest in any projects or properties developed by the Group, when you purchase a property from the Group from the Group’s property agents or other third party property agents, when you interact and communicate with the Group at exhibitions, events, roadshows or otherwise, from companies under the Group, or by using the Website.

    • The provision of your Personal Data is mandatory when you intend to purchase a property from the Group. If you do not provide the Group your Personal Data, the Group will not be able to process your purchase application, and will therefore result in you being unable to purchase the property you are interested in.

    • The provision of your Personal Data is voluntary when you register your interest in any of the Group’s projects or properties or in any products or services offered by the Company or the Group. However, if you do not provide your Personal Data, you will not be able to (i) receive any news or updates on new products, services or promotions offered by the Company or the Group including news and updates on new projects and property developments by the Company or the Group, or (ii) receive any news about latest events, exhibitions or roadshows organised or participated by the Company or the Group.

  2. Purposes of Processing

    The Group may use and process your Personal Data for the purposes relating to the business and activities of the Group which shall include, without limitation:-

    • Where you have purchased a property from the Group:-
      • to process your purchase application, including for purposes of preparing the legal documentation relating to the property you have purchased;
      • for purposes of billing and payments relating to the property you have purchased;
      • to send notices and communicate with you, including to update you on the progress of the construction of the property you have purchased;
    • to respond to questions, comments and feedback from you;
    • for internal administrative purposes, such as auditing, data analysis, record keeping, customer relationship management procedures and to improve our services;
    • vacant possession, key handover, property/estate management, customer care and/or defect rectification works;
    • post vacant possession services, such as security and customer loyalty programmes;
    • prevention of crime (including but not limited to fraud, money-laundering, bribery); and/or
    • for the Group to comply with its obligations under law.

    (the “Purposes”)
    and you agree and consent to the Group using and processing your Personal Data in the manner as identified above and in this Notice.

  3. Marketing and promotional purposes

    • The Company and the Group may also use and process your data for other purposes such as to send you updates and news on their latest products, services and promotions, including information on the latest projects and property developments, conducting marketing and client profiling activities in connection with the Group’s services and/or related products and to inform you about events, exhibitions or roadshows which may be of interest to you, by way of post, telephone calls, short message service (SMS) and/or by email (“Marketing Purposes”).
    • If you do not consent to the Company or to the Group processing your Personal Data for the Marketing Purposes please notify the Company using the contact details stated below.

  4. Transfer of Personal Data

    Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than Malaysia, to companies under the Group which are located outside of Malaysia and/or where the Group’s servers are located outside of Malaysia. You understand and consent to the transfer of your Personal Data out of Malaysia as described herein.

  5. Disclosure to Third Parties

    • Your personal data may be transferred, accessed or disclosed to third parties for the Purposes and the Marketing Purposes. Further, the Group may engage other companies, service providers or individuals to perform functions on the Group’s behalf, and consequently may provide access or disclose your Personal Data to such service providers or third parties. Such third parties include (without limitation):-
      • where you have purchased a property from the Group: to local authorities, such as the Land Office, local councils and utilities companies;
      • our information technology service providers;
      • our business partners and online affiliates that provide related services and/or products in connection with our business;
      • our contractors, sub-contractors or third party services or product providers as may be deemed to be necessary or appropriate
      • our professional advisors and external auditors, including our legal advisors, financial advisors, real estate agents and third party property managers;
      • any financial advisors, legal advisors and/or other professional advisors appointed by you;
      • any referee whose details are provided by you
      • companies under the Group;
      • any other persons or entities under a duty of confidentiality to the Group or any company within the Group;
      • any other persons or entities that the Group may think fit; and/or
      • regulatory and governmental authorities in order to comply with statutory and government requirements.
    • Your Personal Data may also be shared in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.

  6. Access & Correction Requests and Inquiries

    • Subject to any exceptions under applicable laws, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data in relation to the Marketing Purposes and/or make any inquiries regarding your Personal Data by contacting:-
      • [insert designation of contact person (mandatory)]
      • [insert telephone number (mandatory)]
      • [insert fax number (if any)]
      • [insert email (if any)]

    In respect of your right to access and/or correct your Personal Data, the Group has the right to refuse your requests to access and/or make any correction to your Personal Data for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy. The Group reserves the right to impose a fee for access of your Personal Data in the amounts as permitted under law.

  7. Links to Third-Party Websites

    The Website may contain links to third parties' websites. Please note that the Group is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and the Group is not responsible for the information processing practices or privacy policies of such sites.

  8. Personal Information from Minors

    The Group does not knowingly collect Personal Data from individuals under 18 years of age. As a parent or legal guardian, please do not allow the minor under your care to submit Personal Data to the Group. In the event that such Personal Data is provided to the Group, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.


By you registering with the Group and/or providing to the Group your personal data, you acknowledge that you have read and understood this Notice and expressly consent and agree to the use, processing and transfer of your personal data by the Group in accordance with all of the foregoing. In the event you do not consent to the use, processing and transfer of your personal data for the Purposes and/or the Marketing Purposes as described in this Notice, please contact us as provided above.

Where you have provided personal data relating to other individuals and/or family members, you further acknowledge and agree that you have notified such individuals and/or family members of this Notice and obtained the consent of such individuals and/or family members and/or consent as the parent and/or legal guardian of any child under 18 years, to the processing of such individual and/or family members’ and/or children’s personal data in accordance with this Notice.